Moving Up to a new home sounds like fun. But does it always mean a bigger home and more space? Not always. Sometimes making a move up means moving into an area that you've wanted to be in a long time and you are getting more life and location than you are home. Meet Melissa, who is a client of Chamberlain Real Estate Group and did just that. Her and her family moved in a couple weeks back and are loving the new life they are creating for themselves.
If you have questions about moving up, let us know what they are and how we can help you too!
Jared: Are you considering moving up and making a change during this pandemic? We're going to talk to one of our past clients and current clients who actually did do that exact thing, and dig into it. So we'll be right back. All right. Hello, Melissa.
Melissa: Hey, how are you?
Jared: I am great. How are you?
Melissa: I'm good. Good.
Melissa: Thank you.
Jared: Welcome to the studio. I know we're social distancing and stuff. We've measured. It's like five-and-a-half, six feet.
Melissa: Like I can't reach. Yeah.
Jared: It's pretty far. I've got really long arms actually, like over six feet span, so kind of big wings. But Melissa, welcome. Thank you for coming in today.
Melissa: Thank you for having me.
Jared: Yeah, you're welcome.
Jared: Why don't you tell a little bit about yourself and how you got to know us, and just talk about your family and an intro for people who don't know you?
Melissa: I am Melissa. I have a husband, and a daughter, and a dog, and two cats. So a huge family for this wonderful team to rehome us.
Jared: Huge family.
Melissa: Huge for us. And we reached out to you guys to rehome us during a pandemic.
Jared: Rehome. I like that.
Melissa: You rehomed us, all of us.
Jared: Rehome. That's fun.
Jared: So you got kids… well, kid.
Jared: Single kid, but pets.
Melissa: Lots of pets.
Jared: Lots of pets. And you needed a new place.
Melissa: Needed a new place. Had to sell ours.
Jared: Yeah. It's true. So why don't you talk a little bit about some of the potential fears that you had when buying and selling? Our team helped you before purchase your home. And over the last four months, maybe, is when you reached out?
Melissa: Yes. Yeah, I guess so. June.
Jared: Something like that-
Melissa: Really June. Yeah.
Jared: …is when you're like, hey, we're interested or thinking of doing something.
Jared: I think you actually saw my moving up post, and I saw you comment on it.
Melissa: Yes. I do that.
Jared: You do that.
Melissa: I'm a commenter.
Jared: You are a commenter.
Melissa: I have the top-fan badge.
Jared: You do have a top-fan badge. It's true. So maybe talk about what you saw in that post that made you go, "Maybe this could work for us."
Melissa: Yeah. We knew moving was always something we wanted to do. We didn't know how far down the road it would be, or if it was even possible or a good decision to do during a pandemic with a lot of uncertainty. You guys did a really great post, and it just kind of set little light bulbs off, and we're like, "You know what? People are doing this. It's not crazy and unheard of. So let's start exploring it and see where it goes."
Jared: Yeah. Well, the post that we did put out there, it basically was all tied around how you can make a move up. And now that interest rates are even lower, I mean, there are some amazing opportunities out there to be able to make that move if you're in a position to do that. And so, that's what you guys did. Right?
Melissa: We did it.
Jared: You did it.
Melissa: We did it.
Jared: Actually, you actually did it because you moved in, when, last week? Two weeks ago.
Melissa: Two weeks tomorrow.
Jared: And you're in the middle of painting.
Melissa: Middle of painting.
Jared: Middle of painting.
Jared: You worked with us before.
Jared: Let me ask this. Why did you come back? Because you could have gone anywhere. You could have chosen anyone to work with. So what made you want to choose working with us again?
Melissa: The first time around when we bought, we did a lot of meeting different agents and brokerages and that whole thing, and then actually stumbled upon you guys. We weren't looking when we found you guys, we stumbled upon it, and the purchase process was great. And then the aftermath, you didn't forget about us. We constantly felt taken care of and family. We could reach out anytime with any question and we were taken care of. So I think the second time around when we were making this big decision, and it could have been uncertain in a pandemic, there was no other option. You guys have treated us like family, and who do you trust more than your family?
Jared: Oh, what do we say? What do we say?
Melissa: I know. I know.
Jared: No, it's good.
Melissa: But yeah.
Jared: And I think a big part of that, too, is you got to work with who you trust.
Jared: And I think you just said that, and I think that's a really important, valid point.
Melissa: Mm-hmm (affirmative).
Jared: So what made you or allowed you to trust us?
Melissa: I think honesty.
Melissa: So going and looking at a place, you guys are very quick to be like, "I've gotten to know your family. Trust me, this is not what you want," or, "This is the issues I could see." Like it's more than just trying to make a sale as some people do. Full honesty. Like, "No, this isn't a good fit. No, you can't do this," or no, whatever. Or, "Yes, this would be great. Let me think about it." Like you guys take the time to get to know your clients and make honest recommendations, and it's easy.
Jared: I love it.
Jared: That's great. I know. We have a bother. See, this is live video. So those of you that are watching live, I mean, our dog is now in our office, and she just… This is the first time we've done a video with her in here because she scratches at the door when I'm in here. So I have a feeling she's going to climb up on one of our laps soon.
Melissa: No, she's playing. She's good.
Jared: She's playing. She's fine. She's just really bothering us. So that's why we're distracted. So apologies. Apologies. But if you want to see the dog, put in the comments, say, "I want to see Harper." I will grab her. Put in the comments. Put in the comments. So back to this. So what made you guys want to move up or consider moving up in a pandemic, in the middle of it? Because I think a lot of people look at it and there's a lot fear right now, just in our environment. It's mixed. There's a lot of good. There's a lot of bad. But what made you guys want to actually make that transition and move up to a different property?
Melissa: Good question.
Jared: And you can say boredom if you like.
Melissa: Boredom. A little bit of boredom. Just I'm always looking for my next project. But no, it was more than that. I work from home, anyways. And then daycare is closed, so my daughter was home with us. And then the office is closed, so my husband's home with us. And it's a lot of time at home, which has been great, we're loving, spending time together, but we're learning how all three of us function at the same time for long periods of time in our house, in our community, and it just wasn't working for us like-
Jared: Where you currently live?
Melissa: Yeah. It was working, but we wanted more. We want to have more yard or more time outside, or more things in our community to do as a family. We're more all cooped in our little bubble.
Jared: Totally. So you moved up in the Northwest, originally, and you guys wanted to move where?
Melissa: So that was a little all over the place, and Rebecca was really good at telling us to go explore communities. She said, "Go walk your dog. Go play at the playground. Just go." Like, "You can't do this again," like end up somewhere where you're not happy, because we did, we were all over the place. We were like, "Oh. Maybe Cochrane. Maybe Airdrie. Maybe Tuscany. Maybe closer to downtown. Maybe South." She really helped us narrow it down, and we're very happy now.
Jared: Well, and I think a lot of people, too, they also think about like moving up. We were talking about this just before we went on, and the idea of moving up, I think a lot of people think is getting a bigger house. And that's not what you guys did. You actually went smaller but moved inner city, kind of close to the U of C area, let's just say.
Jared: So what was that process like for you? I know we actually did the same thing about five, six years ago, but for you, what was that process like? What did you have to go through to think about instead of moving up and getting more, you're actually getting less square footage but you're probably getting more other things.
Melissa: Yeah. So that's exactly right. So it took a while from us looking, moving up in our head was like, "Okay, we're spending a lot more money. We should be getting this beautiful, huge, new home with more space than we could ever possibly need, or new finishes, a huge yard." And that's again why we were looking in probably other communities outside of the city, but we really had to narrow down like, what was important to us, what was going to be better for our family, more family time, what was the reason we are moving? And we had to keep reminding ourselves of that. So then when we ended up more in the inner city, Triwood area, that it felt like home. And then we realized, "We're paying more to have this feeling, this community, this better family life that we're not going to have anywhere else." It was a mind adjustment, I think.
Jared: Well, and I think because our culture is so much about like bigger is better, or getting more for just the sake of getting more. I mean, I've found during this pandemic that that mindset is almost shifting a little bit, and I think we want to try to become more content, potentially. And sometimes making that move up, if you can do it financially it can work well. But in the same breath, sometimes just being content and not getting more, just getting different is probably what you did.
Melissa: Yeah, yeah. And I got more projects, so I'm good.
Jared: More projects.
Melissa: Boredom is fixed.
Jared: Boredom probably is fixed. So maybe take us to the moment when you actually realized that you found the house. What was that like for you guys?
Melissa: It was a relief, only because in our situation you guys worked way too hard and sold our home in four days and we didn't have a place to go to. We hadn't even looked at homes yet. We were feeling really discouraged at first, like we weren't going to find what we were looking for in an area we want to get to, and then we're going to be back in the same position, maybe buying a home and wanting to move again in five years. So when we did find the home that we purchased, it was just a huge relief, and it immediately felt like home. And even now when we're in there, my husband is sitting in a room, it's like, "I just got déjà vu, like I've been here before." And I'm like, "That means you're meant to be here." It just feels right. Yeah.
Jared: Yeah. And now being in your house, you have that same feeling still, and being in the community.
Melissa: Yes. We're getting old, walking around. Our daughter is absolutely loving it. So a lot more kids her age and little community libraries, which are super cute. It's just a huge shift.
Jared: That's fun.
Jared: This is like a side story, but…
Jared: For those of you that don't know, I have two girls who are 10 and eight, and my oldest is named Elizabeth, and your oldest or your daughter is named Elizabeth.
Jared: And they've kind of met. So it's pretty funny.
Jared: But through it all, we played this game: we went from one side of Triwood to the other side, and we only could on our bikes only through the back alleys. And we ended up going down this back alley, and I'm like, "Wait a minute. This is where the other Elizabeth lives alley."
Melissa: I know this house.
Jared: Yeah. She's like, "No way." So we actually rode right past you. Yeah. So it's really funny.
Melissa: Amazing. So next time, you just have to come in the backyard.
Jared: That's right.
Melissa: Yeah. Gate is open.
Jared: Gate's open. Okay.
Melissa: Gate doesn't work.
Jared: So to wrap this up, so why would you… I mean, you can talk to the camera, you can talk to me, either or.
Melissa: I don't know which camera to look at.
Jared: Yeah, it's true. There are many here.
Melissa: Good setup.
Jared: Good setup. So why would you recommend us, and our team, and our process, and what we do to others? What makes that stand out for you?
Melissa: Yeah. I think for you guys, from day one when you send an inquiry and you're just, "How do I get this ball rolling?" you guys are so well-connected to mortgage brokers, to lawyers, to contractors, to inspectors, to everything that's beyond what an agent or brokerage needs to do. You guys, you have all that up your sleeve, and you're so willing to help. And everyone you work with is also incredible people. So just from the beginning to the process of getting to know you guys. You have a great team. Everyone's very honest, hardworking. Like you're just treated like, again like family, like you're more than just a client to them, you're a friend, they have your best interest in mind. They don't forget about you afterwards. You guys have always, they kept in touch and made us feel important. So yeah.
Jared: Well, thank you. Thank you for spending time coming here, chatting.
Jared: I'm sure it helped a lot of people out there just hearing your story. And so, yeah. So if you have any questions, if you're considering making a transition yourself, if you're planning on moving up, we're here to help. We're here to help you figure it out. It is possible. But again, this time of pandemic, you may not want to move, and you might want to just get your house better. So if you reach out to us, we have tons of connections for renovations and contractors, and Melissa will come paint your house when she's done hers. That would be good.
Melissa: Still white? Yeah.
Jared: Yeah. That's right. She's already got the color picked.
Jared: That's good.
Melissa: Yeah. I've got you.
Jared: We got you. So thank you again, and have a wonderful day. And again, comments below, describe what you're thinking. If you have questions, we're here to help, however we can. We'll talk soon.